This just happened out of the blue. I've been on Mavericks since its introduction and I've had Outlook for Mac 2011 for over two years. I am not aware of any changes in the system that occurred prior to this. Then yesterday it (Outlook for Mac 2011) started crashing with the popup to send a report to Microsoft.
But on the Outlook case, reinstalling it can bring lots of headaches and critical data may get lost during the process. This article tries to explain you how to make Outlook faster and better, without reinstalling it.
![Faster Faster](/uploads/1/2/5/4/125420065/730508861.png)
Outlook for Mac 2011 crashes within about fifteen seconds after bring it up. It seems to do so during the 'send and receive mail.' Many web searches led me to Microsoft KB 2409331. I followed the steps all the way with no real answer.
The files it asked me to relocate did not exist where I was told to look. I rebuilt the database (bring up with Option key) and that did not help. I did find one thing that works - as soon as I bring Outlook for Mac 2011 up, I quickly set it to 'work offline'. Then it doesn't crash. So, there's something related to the Send and Receive and I am at wits end trying to figure out what it is. Moved 'Microsoft User Data' to desktop.
Opened Outlook. It created a new 'Microsoft User Data'.
Old 'Microsoft User Data' was 7 GB's. New one was only 22MB's. Outlook worked, so I deleted the desktop version to save disk space - AND IT WIPED OUT ALL MY ACCOUNT DATA, ALL EMAILS, ETC. So, I simply added each account back. Comcast re-added fine with no problem. GMAIL CAUSES A CRASH ON THE SEND AND RECEIVE. Delete Gmail and it works fine.
Add again and crashed on Send and Receive. Very reproducible. that I cannot use Gmail in Outlook. Glad you got it sorted in spite of not getting answers here. I think the problem is that not a lot of people here use Outlook. As Office is not an Apple product, I always recommended asking in the Microsoft Office:Mac forums here: Everyone there is a Mac user AND an Office user, something you can't say about Apple's forums.
You will get the fastest help there and I think you will find the contributors more than helpful. Might want to bookmark that link and use it for faster responses to Office:Mac questions. Apple Footer.
![Outlook Outlook](http://photos2.insidercdn.com/gallery/15503-11991-160117-MailPlane-l.jpg)
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