The Seagate Backup Plus Hub for Mac optimizes external storage with simple local or cloud file backup for your computers and mobile devices— and an intelligent USB hub to charge and manage your USB-connected devices. The drive is formatted for Mac® and compatible with Time Machine backup software right out of the box. Seagate USB External drive diagnostics Dashboard Diagnostics Seatools Diagnostics Windows OS diagnostics tools Mac OS Diagnostics tools Dashboard Diagnostics Be sure the drive is connected directly to the computer using a USB port, not using a docking station or hub. 1.) Open Seagate Dashboard by double-clicking the Seagate Dashboard icon on.
Ever since I switched over to my new Windows 10 PC, I haven't been able to access my external USB 3.0 enclosures. They are all 4-disk enclosures by IcyDock (Black Vortex).
On my old Windows 7 PC, all I had to do was turn it on and all 4 drives were detected via USB 3. Now on the new PC none of the drives are detected. I checked their site and they don't list any drivers so I don't think that's the problem.
Any idea what I can do? I also have a couple older e-SATA external 4-disc enclosures and those are detected fine through my e-SATA card. So it's an issue with the USB 3.0 enclosures. Also, I have a Mediasonic brand 4-disc USB 2.0 enclosure and that works fine - all drives are detected. So it's just the USB 3.0 enclosures by IcyDock that aren't being recognized. Again you need to make sure by plugging them into another computer running Windows 10 to see if the dock is recognized.
If it is not a powered dock, you will have to use a powered USB hub, since the drivers for 10 may have changed from the previous drivers. Also a lot of hardware that may have worked up to Windows 7, may not have drivers available for it in Windows 10.
So you have to try and install the drivers in compatibility mode for the older OS. It is your computer and device. Unless you actually go through the steps and make sure where the problem lies, nothing can be done to help you with figuring out, other than giving you the same guesses that you are thinking of. We can only go by your word. If you come back about what it did in the past and what it is not doing now, this thread will quickly die.
Computer Type: PC/Desktop System Manufacturer/Model Number: Self Built - Always under construction. I don't know what I'm supposed to say here. I don't have another Windows 10 PC.
That's why I'm on here asking. The enclosures are new and still available for purchase.
They don't list any drivers on their website so it doesn't seem to require special drivers. Beyond that I don't know what else to say. I was hoping somebody in here would be familiar with this issue. Maybe somebody else can contribute a suggestion who might have experienced this issue with Windows 10?Try another USB 3 device (go to Staples and buy a $9 flash drive). If it does not work, then the drivers for the USB3 port might have to be updated.
These might come from the manufacturer of the port, or from the chipset manufacturer (NEC/Renesas, Intel, VIA, etc). If the flash drive works in USB3 mode, the chances are that the SATA-to-USB bridge controller inside the drive enclosure is incompatible with Windows 10's power management. It is likely that you would run into the same issues with Windows 8. This would not be a driver issue, but a firmware issue. The microcode in the interface chip of the controller needs reprogramming, and unless the manufacturer of the enclosure recognizes this and seeks to update it from the chip manufacturer (Jmicron, Sunplus, Prolific, Marvell, etc. Etc), you're not going to get them to work.
I just came across that same exact review while searching through Newegg's reviews hoping to dig up some clues. I'm going to contact Icy Dock this morning when they open but this doesn't sound good. I have 3 of those and together they cost over $450! And now they don't seem to work on Windows 10 through USB 3.0. I have no idea what to do now.
I already have a 2-port esata card in my new PC to support a couple older e-sata enclosures. They are in use. That's why I bought these Icy Dock enclosures - I needed USB 3.0 support.
Seagate USB External drive diagnostics Dashboard Diagnostics Be sure the drive is connected directly to the computer using a USB port, not using a docking station or hub. 1.) Open Seagate Dashboard by double-clicking the Seagate Dashboard icon on the desktop. In MacOS, this icon will be in the Applications folder. 2.) On the left side of the Seagate Dashboard, click the drive on which you want to test. 3.) Click the Manage tab. 4.) Click the Test button Note: For a more thorough test of your external hard drive, we suggest using SeaTools for Windows.
A pass or fail message from Seagate Dashboard could simply indicate other issues which do not warrant a hard drive replacement. If the Dashboard diagnostic test produces a ‘fail’ result, we recommend you test the hard drive with the SeaTools diagnostic program before pursuing a replacement of the hard drive. SeaTools Diagnostics 1.) It is suggested to close all other applications before running hard disk diagnostic, in order to keep the drive focused on SeaTools as much as possible. 2.) Please keep the computer fully powered on. Power management controls may need to be suspended while doing very long tests.
Make sure you have the computer plugged in by power supply to a main wall socket. Click on the Start or Windows icon button in the bottom left corner of your Windows desktop. Select Control Panel. Select Power Options. Select “Change plan settings”. Select “Change advanced power settings”. Expand the Hard Disks in this window.
The setting “Turn off hard disk after” should be set to “Never” while running any SeaTools for Windows test. 3.) Select the Drives to Test. Seagate, Samsung, LaCie, and Maxtor drive models are all supported drives. Please safely remove all other hard drives except the drive(s) that you want to test. 4.) Select the Tests to Run. A menu of the possible diagnostic tests is shown.
![Mac Usb Hub For External Drives Mac Usb Hub For External Drives](http://www.vuugo.com/image/cache/data/products/vuugo-seagate-STEM4000400-359-600x600.jpg)
Select the test that you would like to perform. You should backup all of your data before running tests that have options to “Fix”. The test will begin immediately. These tests include:.
Fix all. S.M.A.R.T. Check.
Short Drive Self Test. Short Generic. Long Generic (progress in 1% increments and may take several hours to complete) 5.) Upon completion of running the diagnostics, a log for each drive is saved to the program installation folder. You can read the log by clicking on HelpView Log File. You can also view a log about the test results by clicking on either “Pass Info”or “Fail Info”, depending on the results of the test, when the test is done next to the “Help” option. Then you will see three tabs: “Pass Info”, “Warranty Checker”, and “View Log File.' Windows OS Diagnostics The Windows Operating System has a some great tools for testing hard drives.
This program is called Check Disk (ChkDsk). Always backup your data before running any check disk (chkdsk) scans of your hard drive.
If there is a bad sector, any data that may have been accessible before chkdsk, will likely become inaccessible once the bad sector is re-allocated. 1.) Access command prompt.
Mac OS Diagnostics The MacOS has great tools for testing hard drives. This program is called First Aid. Always backup your data before running First Aid scans of your hard drive. If there is a bad sector, any data that may have been accessible before running “Repair Disk” will likely become inaccessible once the bad sector is re-allocated. 1.) Confirm the drive is seen in Disk Utility. Click Go on the top menu bar from the Desktop. Choose Utilities.
Choose Disk Utility. 2.) Once Disk Utility is launched a drive list will be displayed in the left hand column. 3.) The external Seagate drive should appear in this list as a selectable drive. Click on the drive icon to highlight the drive and the window will display the information about the current drive and the file system.
4.) If the drive partition(s) is still visible in the left column as the second indented row under the hard drive itself, but is not mounted on the Desktop, you can try to run a repair on the partition using Disk Utility’s First Aid function. To get to First Aid:.
![External External](/uploads/1/2/5/4/125420065/913386892.jpg)
Click on the partition to select it. When done correctly, the partition will be highlighted in blue (may vary at some point). Click on the First Aid tab. Click on “Verify Disk” and if Disk Utility says it’s needed, then run “Repair Disk”.